Identify the connection and the scope of repair.
In Johnson City, start a sprinkler repair request with the water-source information and the existing system layout. The City’s utility department is a reference for municipal service questions, while the irrigation professional should assess the landscape system itself. Distinguish a provider-side concern from a fault downstream of the connection.
Record whether the issue occurs at a single head, across a zone or even when irrigation is off. Bring photographs of recent construction that may have affected buried components. Agree on access, diagnosis and restoration before digging. If repair becomes a system alteration or backflow change, confirm the applicable approval and testing steps before expanding the work.
Local reference: Johnson City utility services. Confirm requirements for your address and scope with the responsible authority.